Office hours are 8AM-5PM Central Monday - Friday.
Questions and emails will occasionally be answered outside of those hours, as well as on Saturdays but cannot be guaranteed. We do our absolute best to get all questions as quickly as possible!
Orders are shipped Monday through Friday, sometimes Saturdays and all orders placed by 1:00 PM Central time M-F are guaranteed to ship the same day. Orders placed before 12:00 PM Central on Saturdays have a very good chance of being shipped out same day also but cannot be guaranteed, although we do our best!
Orders placed after 1PM Central still have a very good chance of shipping same day but are not guaranteed.